OP

Smart Employee Workforce & Squads

Configure system prompts, monitor accuracy metrics, and calibrate autonomous intelligence across the 4 workforces.

Calibrate Aria (Customer Care Specialist)

Define operational guardrails and human escalation criteria

Human Takeover Enabled at 85% Confidence Threshold

Live Playground Test

Simulate an inquiry to verify how Aria responds with current prompt parameters.

Run a query below to test autonomous employee response.